[FRANÇAIS]

[Update: October 1st 2020]

Restaurant

The dining room and terrace of the Sens restaurant are closed according to the instructions announced by the Quebec government.
However, we do offer room service and take-out service! Contact us today to place your order at 450 655-4939.
Guests staying at the hotel can also order room service by calling #4939 or get a lunch box at the Petit Marché, near the reception desk.

Convention and meetings

We are required to suspend the organization of your conventions, meetings and banquets from October 1st to 28th, following directives from the Public Health of Quebec. For more information, please contact sales@hotelmortagne.com or by phone at 450-655-8981, extension 4717.

The well-being of our employees and customers is our priority.

As the Hôtel Mortagne is a guarantee of quality and well-being, we want to assure you that our promise of unparalleled service remains at the source of our operations in these difficult times.
All possible measures are taken according to the guidelines of the Public Health Agency of Canada in order to welcome you in a safe and healthy environment.
We have therefore put in place measures in terms of the frequency of cleaning of common areas and rooms while applying the suggested preventive measures and reducing necessary contacts.
We have the health of our clients and employees at heart and are committed to welcoming you in an environment that cares about your personal and professional needs.

Arrivals and departures

Upon your arrival at Hôtel Mortagne, we will inform you of the different measures put in place to ensure your safety. All paperwork that must be filled may be filled with pen that have been sanitized before and after each use. You will also have the choice of getting your receipt by mail or printed. You will have at your disposal an express checkout card that you can fill at any time to drop your room key in a deposit box before your departure.

Plexiglass barriers at the front desk

A plexiglass barrier is installed at the front desk to ensure your safety as well as allow a clear communication with our staff.

Housekeeping

Upon your arrival, you will have the choice to reduce the frequency at which our staff visits your room.

Social distancing

To facilitate your wait in the main area of the hotel, visual cues have been placed on the ground to indicate the appropriate distance to respect. All corridors and halls of the Hôtel Mortagne can accommodate safe circulation. A limit of one person is recommended for each elevator.

Hand sanitizer dispensers

Soap dispensers are available near every reunion rooms and halls of the hotel in order for you to properly clean your hands when needed.

Mortagne spa, Norwegian bath and gym

Until further notice, access to the sauna has been temporarily closed. The gym and Norwegian bath are now accessible, although the jacuzzi isn’t currently heated.

Restaurant Sens and the terrace

The Restaurant Sens and the terrace are closed according to the announced instructions by the Government of Quebec.

The customers residing at the hotel can still order for room service by calling #4939 or even pick up a lunch box at the Petit Marché near the reception dest.

Please note that all measures put in place in order to apply the necessary hygiene measures are subject to change according to the guidelines of the Public Health Agency of Quebec, the Government of Canada or any other applicable government authority.