Request for access to information

Instructions relative to the access to information and protection of personal information (external)

Hôtel Mortagne is a private company subject to the Act respecting the protection of personal information in the private sector.

To obtain more information about Hôtel Mortagne, please visit our website at https://hotelmortagne.com/

Request for access to information

The Act respecting access to documents and the protection of personal information has two main purposes:

• Allow any person who so requests, to have access, subject to certain restrictions on the right of access provided by the Act, to a document held by Hôtel Mortagne, provided that the document exists at the date of the request;
• Allow a person who so requests, to have access, subject to certain restrictions on the right of access provided by the Act, to personal information held by Hôtel Mortagne about a specific individual, provided that this information is recorded in a document at the date of the request.

Who to contact

Hotel Mortagne's Director of Finance is the primary point of contact for requests for access to documents and the protection of personal information as designated in accordance with the Act.

Any request for access to a document should be sent, preferably in writing, to:

Hôtel Mortagne
1228 Rue Nobel, Boucherville
reservation@hotelmortagne.com
450-655-9966

Conditions

The request for access must be sufficiently precise to enable the document to be easily identified and located. If necessary, the person in charge of the access can assist the applicant to identify the document requested.

The assistance provided by Hôtel Mortagne will not involve the creation of a new document, whether through calculations, tables or any other data manipulation.

The right of access to a document will be granted by the person in charge of the access in accordance with the applicable provisions of the Act, including certain restrictions dictated by the Act itself.

The person in charge of the request for access has 20 days to respond to the request. However, this delay may be extended by an additional 10 days if the processing of the request does not appear to be possible without interfering with Hôtel Mortagne's normal operations.

The decision taken by the person in charge of the request for access to information can only be reviewed by the Commission d'accès à l'information du Québec if it were a written request.

Form and procedure

Hôtel Mortagne does not require the use of a form for the submission of a request for access to a document. However, anyone wishing to do so may use the form proposed by the Commission d'accès à l'information du Québec.

The procedure for submitting and processing a request is also described on the Commission d'accès à l'information website

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